Managed Server Hosting
- already included in many hosting tariffs
- if desired, the Keyweb Support Team can take over defined technical tasks
- cost and time saving
As part of our Managed Service, which comes free with most of our dedicated server products, you get all the necessary support that you require for a professionally managed and maintained server.
All your needs and desires in terms of software installation, configuration and monitoring are performed for you by our qualified system technicians after being discussed in detail and agreed with you within the framework of Managed Service Hosting. In all this you have full root access and control at all times – naturally!
Outsource all the technical work on your servers and systems that only cost you valuable time with Managed Server Hostings. This saves time and money.
Scope of services of Keyweb Managed Server Hosting
In addition to our general Service Level Agreements (SLA), our Managed Service includes the following services:
- Reliable support by phone and ticket system during business hours until 6 p.m., outside business hours support is available at remote hands conditions
- Server restart
- Installation and configuration of the operating system
- Installation of programming languages Perl, PHP, Python, Ruby
- Installation and configuration of Firewall software such as iptables, ufw etc.
- Installation and configuration of FTP servers
- Installation and configuration of SMTP servers
- Installation and configuration of SSL certificates
- Installation and configuration of name servers
- Installation and updates after consultation
- Planning and installing your backup solutions
- Monitoring your server in KCM using Nagios and free SMS notification in the event of service outages
- Installation and configuration of applications, scripts and services
- Recommendation in case of problems with applications and services (in as far as is possible)
- Support in spotting and combating security-specific risks
Furthermore we will be pleased to help you with any problems/incidents not mentioned here, if we are familiar with them.
Managed Pro Service for extended support requirements
Experience shows that the Managed Service covers the standard needs of most customers. For projects requiring particularly intensive support and other special requirements with proactive, technical maintenance work, we offer our Managed Pro Service. Here, all services are individually defined with you and contractually agreed.
We would be happy to provide you with more detailed information on request.
Managed Server Hosting Keyweb advantages
included in all dedicated server tariffs
with all other hosting products optionally optional for 9 € per month
technical execution of all maintenance work by competent system specialists
you always have unlimited root access
you retain full control over your systems
valuable cost and time savings through best price-performance package
1 These prices are inclusive of 16 % VAT. for Germany, other EU countries may different. Fees are payable in advance for the respective invoicing period.