We are happy to support you in dealing with our administration panel KeyHelp. You can choose from the following support options to answer your request:
Ask your question publicly visible in the community:
We invite you to become part of a unique and great community!
Instructions and useful hints on the server software can be found at any time in the:
A large number of tutorials support you in an understandable way in the use and handling of the various functions of the server control panel.
non-public, personal support via ticket and telephone
• convenient way to contact us
• particularly fast response time
• solution/ answer directly by KeyHelp developer
• personal support possible by telephone
• secure documentation via own ticket system
• monthly contract period
from
29,- €
/ month1
non-public, personal support via ticket for KeyHelp Pro licence customers only
• access via the Keyweb Customer Portal (KCP) (user only owns KeyHelp Pro licence(s) with Keyweb)
• solution/ answer directly by KeyHelp developer
• secure documentation via own ticket system
• support services are invoiced according to time spent
(every 15 minutes) at fixed conditions
General enquiries about KeyHelp as well as enquiries about commercial topics and individual case support can be made using our contact form.
+49 361/6 58 53-55
Monday to Friday
8 am to 5 pm
Start a chat now, simply click on the button at the bottom right.
As a customer of Keyweb AG you will always receive free technical support for your server control panel KeyHelp.
With all Keyweb hosting and server plans, benefit from
from
3,90 €
/ month1
from
12,90 €
/ month1
from
74,- €
/ month1
from
159,- €
/ month1
1The gross prices stated apply to consumers and include 19% VAT for Germany, other EU countries may differ. Charges are payable in advance for the respective billing period.
