Domain transfer

Transfer you
Domain to Keyweb




  • Contact your existing provider to cancel your domain there and request your authorisation code, in short AuthCode. To do so simply fill out our ready-made Providertransfer-Application and send it to your existing provider. The authorisation code is a combination of characters that is required for the smooth domain transfer for all standard domains, such as .de, .eu, .com, .net, .mobi, .org, .info, .biz, .us, .tv and .name. Providers are obliged to release the authorisation code when a user is cancelling the domain with them.
  • The actual process of a domain transfer is started when you enter your domain in the box at the top and the moment you click on “transfer”. You then have to confirm that you are the domain name holder or are authorised to use it.
  • You then have the option to simply transfer your domain to Keyweb without ordering any additional web space.
  • Upon completion of the ordering process you will then receive a confirmation email from us and we will also contact you by phone to check that all information entered is correct.
  • We will then contact your former provider to settle everything else with them on your behalf.
  • Tip:
    Should you miss your AuthCode at the time of ordering, we can still go ahead with the domain transfer. You can let us know your AuthCode later on via the ticketing system of the customer area (KCM).

    If your domain has a different ending than those named above, you can still continue with your order. We will make enquiries on your behalf as to which transfer conditions exist for your specific domain ending and will then inform you about those conditions. You can then decide whether you still wish to go ahead with changing your provider.

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Icon Kundenservice Customer Service

Any questions about your domain transfer?
We will gladly assist you.

Phone: +49(0)361-658 53 55
(Mon.-Fri. 8:00am–5:00pm)


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Do you require technical assistance?
Just login to the customer menu, open a ticket and get response in a few minutes.

We would like to point out that the indicated price of the new generic top-level domains refers to the default domain name. In exceptional cases and for so-called premium domain names the actual price may differ in the registration in some cases considerably from the standard price.

1 These prices are inclusive of 19 % VAT. for Germany, other EU countries may different.