Contact & Advice

Contact & Advice

You have a request or a question?
We´re happy to hear from you!

Would you like to learn more about our company and our services? Do you require information on a specific topic? Or do you have a problem that is specific to you alone? Don’t hesitate to contact us. We’ll be happy to assist you at any time – via phone, Live Chat, email, fax or post.

Speedy and competent advice

for product information and sales enquiries

Mo – Fr | 8.00 am to 5.30 pm

Company headquarters

general inquiries and information

Mo – Fr | 7.30 am to 5.30 pm


technical telephone support

available 24 hours a day

More contact persons and contact options


general questions

Mo – Do. | 8.00 am - 4.00 pm
Fr. | 8.00 am - 2.00 pm

International correspondence

general questions

Mo – Do | 8.00 am - 5.00 pm
Fr. | 8.00 am - 2.00 pm

During out-of-office hours you can still reach us via email, fax and our support hotline.

Postal address

Keyweb AG
Neuwerkstraße 45/46
D-99084 Erfurt

Telefax and Email

Telefax: +49(0)361 658 53 88

Live Chat

Your questions about our server offerings and services, we answer you online quickly and understandable. The Live Chat - service team is available from Monday to Friday from 7.30 am to 5.30 pm. Outside these times, you can ask your questions via email or about the contact form.
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