FAQ Frequently Asked Questions

We will be happy to answer you!

Plesk is an administration software for your webhosting, which has an user-friendly, graphic administration interface. It was developed for Linux, Unix and Windows.

This administration software is enormously extensive and detailed. With Plesk you can profoundly set up and manage all system features of your server (email, domains, databases, hostings, …).

It is a widespread but costly because licensed software.

Licenses for Plesk are graded according to the number of the domains to administer. You have the choice between three license levels:

- Web Admin for up to 10 domains

- Web Pro for up to 30 domains

- Web Host for an unlimited number of domains

Moreover, additional modules are available for Plesk, which expand the range of functions. However, these are not components of the standard license and involve additional costs.

The scope of features and price of Plesk are oversized for your purposes? Are you looking for a free alternative for an unlimited number of domains? Then our free administration software KeyHelp® is the right solution for you.

Log in to the customer menu (KCP), go to your status area and click the appropriate server. At "setting" you will find the category "Plesk license" and the associated License Key.

Plesk as well provides the opportunity to register domains. You will be redirected to the service by clicking on the appropriate button.

However, we recommend you not to use this service, because the prices for domains differ materially from the usal ones. And in this case we cannot offer support to handle problems with the registration.

Please use our domain tools for domain registrations.

To set another language, the following conditions have to be complied:

The Plesk-License-Key has to be enabled in Plesk.

You find out, which language packs are installed on the server under: Server > Interface-Management > Locales

Procedure for Linux:

Call on the SSH console the following command: 'cat /etc/psa/.psa.shadow'

From Plesk version 10.2 on you have to use the following command: /usr/local/psa/bin/admin –show-password

Procedure for Windows:

Open the command prompt (cmd). Change to the partition, where Plesk is installed.

For virtual server it is C, for dedicated server usually D.

Then enter: >p>

cd %plesk_bin% (ENTER)

plesksrvclient.exe -get (ENTER)

The „root“ login to MySQL is the following:

Username: admin

Password: Plesk Admin Password

Regardless of the version of Plesk, you can use the following command to login with root privileges at MySQL.

Linux: ~# mysql -uadmin -p`cat /etc/psa/.psa.shadow`

Windows: %plesk_dir%\MySQL\bin\mysql -uadmin -p DATABASE_NAME

You can download manuals and instructions for plesk directly from Odin's

PDF-Manual: "Installing DNS with Plesk"

You can find more instructions on our download page under "instructions
and tutorials".