For so many years now, you have been one of Keyweb AG's valued customers. We would like to thank you most sincerely for your trust and loyalty and take your anniversary as an occasion to send you a special thank-you.
No gift basket. No bouquet of flowers, and no chocolate either.
You receive from us at least half an hour of Remote Hands support services from our team, free of charge. No matter whether you would like to make use of this during business hours or on holidays as well as during off-peak times – we are fully there for you, and you don't pay a single cent for it.
You can view your support allowance from now on via the ticket system and there decide freely on its use. It applies to all chargeable support services.
Should you have concluded a managed support contract with us which already includes Remote Hands services, you are welcome to use your anniversary credit for matters which exceed the included minutes – or you can save it for a later point in time – because the support allowance does not expire if you do not use it right away.
log in to the KCP customer portal
a notification appears regarding your now available support credit
go to the ticketing system, where your credit is displayed exactly
open a ticket and specify that you would like to use your support credit for this matter
or use it at a later point in time
We look forward to hearing from you and assisting you with your request.
Here you go directly to the ticketing system of our customer portal KCP, where you can redeem your available support credit at any time.
Kind regards, Your Keyweb AG
Feel free to contact us directly – we're always happy to help.
+49 361/6 58 53-55
Monday to Friday
8 am to 5 pm
Contact now by email:
sales@keyweb.de
Start a chat now, simply click on the button at the bottom right.
