FAQ Frequently Asked Questions

We will be happy to answer you!

Data protection and data security are extremely important to us. You can therefore rest assured that your data will be treated in the strictest of confidence! As soon as you visit our website and enter any of your details in our ordering system, you are in an SSL protected area. We, too, only access your data via an SSL-protected connection. Under no circumstances will we sell your data to third parties! All information about data protection and data security at Keyweb can be found in our Data Protection Declaration.

We guarantee you that the entire ordering process on our website is performed through an SSL-encrypted connection. This of course also encrypts the entering of your personal information several times over. Extensive technical and organisational security measures are in place that safeguard the best possible protection of your data from unauthorised access and misuse.

Login onto the customer area (KCP) happens automatically via an SSL-encrypted login page

Your personal data is only being saved for the purposes of processing the order, initiating and fulfilling the contract, for invoicing and contacting you. The data gathered is only processed and used in as far as is necessary and in as far as you have consented to it for sending you product information, making you a service offer or for the purpose of gathering market research information. You are free to revoke your consent for the use of your data for these purposes at any time in writing. It goes without saying that your data will never be passed onto third parties in any way shape or form. Nor will we ever create any user profiles. Your data are solely used to fulfil the business relationship between us or, for example, as proof of identity for IP numbers and login information.

After termination of the contract and once all outstanding invoices have been paid, all data that concern the contract relationship will be deleted in their entirety.